Prevent
Smart reminders bring patients in, and rescheduling takes one tap.
Guacamole prevents dental no-shows, collects your missed-appointment fee, and refills the chair. Your front desk never has to ask.
Early access · Free to use · 1.9% per payment
Charging a patient for a missed cleaning feels like a confrontation your team has to have face to face. So the fee is waived, and the chair time is written off.
Guacamole does the asking. You stay the one they like.
Smart reminders bring patients in, and rescheduling takes one tap.
Every booking is secured with a card. Nothing is charged upfront.
Missed without notice? Your fee is collected and paid to your account.
A cancelled cleaning is offered to patients waiting for an earlier slot.
Set to typical numbers for dental practices. Change them to yours.
Lost per year
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Fees you could collect at your policy
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Estimate from your inputs. Prevented no-shows and refilled slots come on top.
Copy it, change the bracketed numbers, and post it. Then let Guacamole make sure it actually gets paid.
Missed Appointment Policy We reserve your time with the dentist or hygienist just for you. If you need to cancel or reschedule, please let us know at least 24 hours before your appointment. • Cancel or reschedule 24+ hours ahead: no charge. • Cancel with less than 24 hours' notice, or miss your appointment: a fee of $[50] for cleanings and $[150] for procedures. • Arriving more than 15 minutes late may require us to reschedule, which counts as a missed appointment. In a genuine emergency, call us and we will waive the fee. A card is kept on file to secure your appointment; it is only charged under this policy.
Your policy is shown and accepted at booking, so every charge is backed by consent on record.
Insurers generally do not pay for missed appointments, so the fee is billed to the patient directly.4
Messages never include treatment or health information. Only the time, the policy and the amount.
Example figures at an average price of $180. Prevented and refilled chairs are revenue you keep that would otherwise be lost.
Free to use. 1.9% per payment, only when money moves. Refund a payment and our fee comes back. No contract. See pricing
In short
Guacamole is revenue recovery for dental practices. Patients secure their appointment with a card when they book, get reminders, and are charged your no-show fee only if they miss without notice. Cancelled slots are offered to patients who want an earlier time. It is free to use and costs 1.9% per payment.
Yes, in most places, when the patient agreed to the policy in advance. Guacamole records that agreement at booking. Check your state and any insurance network contracts.
Generally no. Insurers do not cover missed appointments, so the fee is charged to the patient.
The policy is clear from day one, reminders give every chance to cancel free, and messages come from Guacamole, not your front desk. You can waive any fee in one tap.
Guacamole runs your booking, reminders and payments. We bring your existing appointments over during setup.
Free to use. 1.9% per payment, only when money moves. Refund a payment and our fee comes back. No contract.
Early access is opening for dental practices.
Free to use · 1.9% per payment