Prevent
Reminders the night before. Rescheduling takes one tap.
Your hour is your income. Guacamole makes sure a cancelled hour is either paid or filled.
Early access · Free to use · 1.9% per payment
Charging a client who skipped feels like it kills the vibe of the relationship. So you let it slide, and your income slides with it.
Guacamole does the asking. You stay the one they like.
Reminders the night before. Rescheduling takes one tap.
Sessions are secured with a card. Nothing is charged upfront.
Missed without notice? The session rate in your policy is charged.
Cancelled hours are offered to clients who want an extra session.
Then a late cancel deducts a session instead of charging a card. Set it once; Guacamole applies it every time.
They agree up front, get a reminder the night before, and can reschedule in one tap. Clients who still miss without notice are the ones costing you the most.
Two missed sessions a week is still over $8,000 a year. Small rosters feel every gap.
Guacamole runs on your phone and your bank account. It doesn't matter where you train.
Set to typical numbers for personal trainers. Change them to yours.
Lost per year
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Fees you could collect at your policy
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Estimate from your inputs. Prevented no-shows and refilled slots come on top.
Copy it, change the bracketed numbers, and post it. Then let Guacamole make sure it actually gets paid.
Session Cancellation Policy When you book a session, that hour is reserved for you. Please give at least [24] hours' notice to cancel or reschedule. • Cancel or reschedule [24]+ hours ahead: no charge. • Late cancellation or no-show: the full session rate of $[70] (or one session deducted from your package). • More than 15 minutes late: the session ends at the scheduled time. If I need to cancel, you'll get a complimentary session. A card on file secures your sessions and is only charged under this policy.
Terms agreed in advance are what make a policy stick. Guacamole captures that agreement at booking.1
If you sell packages, a missed session can be deducted instead of charged. Set it your way.
Good policies cover trainer cancellations as well. Offer a free session when you cancel.2
Example figures at an average price of $70. Prevented and refilled sessions are revenue you keep that would otherwise be lost.
Free to use. 1.9% per payment, only when money moves. Refund a payment and our fee comes back. No contract. See pricing
In short
Guacamole is revenue recovery for personal trainers. Clients accept your cancellation policy and secure sessions with a card. Reminders cut missed sessions, the fee is charged only when the policy applies, and cancelled hours are offered to other clients. Free to use, 1.9% per payment.
Most do, usually the full session rate, with 24 to 48 hours' notice required. A written policy agreed upfront is what makes it work.
You can deduct a session from the package instead of charging a card.
Guacamole sends reminders and charges on your behalf. You just train.
Yes, one tap waives the fee.
Free to use. 1.9% per payment, only when money moves. Refund a payment and our fee comes back. No contract.
Early access is opening for personal trainers.
Free to use · 1.9% per payment