Prevent
Reminders before the shoot, with easy rescheduling inside your window.
You turned down other work for that slot. Guacamole makes sure a cancelled shoot is paid or rebooked.
Early access · Free to use · 1.9% per payment
Enforcing a fee on a client who cancelled feels like risking a bad review, so the policy in your contract quietly never gets used.
Guacamole does the asking. You stay the one they like.
Reminders before the shoot, with easy rescheduling inside your window.
The shoot is secured with a card at booking. Nothing is charged upfront.
Late cancellation? Your fee is collected per your policy.
A freed date is offered to clients waiting for one.
Keep it for weddings. For shorter sessions, a card on file charges nobody unless they cancel late.
The policy is agreed at booking, clients get reminders and a free reschedule window, and the message comes from Guacamole, not you.
That's exactly why the fee should be automatic. Agents agree to it when they book.
Then every cancelled shoot is a bigger share of your income.
Set to typical numbers for photographers. Change them to yours.
Lost per year
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Fees you could collect at your policy
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Estimate from your inputs. Prevented no-shows and refilled slots come on top.
Copy it, change the bracketed numbers, and post it. Then let Guacamole make sure it actually gets paid.
Cancellation and Rescheduling Policy By booking, you reserve a date and time that I hold for you and turn other work away for. • Cancel or reschedule [7] days or more before the shoot: no charge. • Cancel or reschedule within [48] hours: $[50]. • Cancel within [24] hours, or no-show: $[150] (or [50]% of the session fee). • Weather or illness: we will reschedule at no charge. A card is kept on file to secure your booking and is only charged under this policy.
Include the policy in your contract and have it accepted when the shoot is booked.1
Wording matters: some courts treat deposits as refundable if the service did not happen. Check with a local attorney.1
Define your exceptions clearly. Waive any fee in one tap.
Example figures at an average price of $300. Prevented and refilled shoots are revenue you keep that would otherwise be lost.
Free to use. 1.9% per payment, only when money moves. Refund a payment and our fee comes back. No contract. See pricing
In short
Guacamole is revenue recovery for photographers. Clients accept your cancellation policy and secure the shoot with a card. Reminders reduce last-minute cancellations, your fee is collected only when the policy applies, and freed dates are offered to clients waiting for one. Free to use, 1.9% per payment.
The notice window, the fee for late cancellations and no-shows, how rescheduling works, and exceptions such as weather or illness.
Retainers work for weddings and big shoots. For portrait and real estate sessions, a card on file avoids charging everyone upfront.
Often, when it is a retainer for a reserved date and agreed in advance. Rules vary, so check locally.
Always. One tap waives the fee.
Free to use. 1.9% per payment, only when money moves. Refund a payment and our fee comes back. No contract.
Early access is opening for photographers.
Free to use · 1.9% per payment