Prevent
Reminders and one-tap rescheduling stop most no-shows.
Most no-shows can be prevented. The rest can be paid. Here is how, and how Guacamole does both automatically.
Early access · Free to use · 1.9% per payment
Writing a policy is easy. Charging a client is the part nobody wants to do, so the policy never gets used.
Guacamole does the asking. You stay the one they like.
Reminders and one-tap rescheduling stop most no-shows.
Every booking is secured with a card. Nothing is charged upfront.
The no-shows that still happen are paid, automatically.
Cancelled slots are offered to clients who want them sooner.
Set to typical numbers for appointment businesses. Change them to yours.
Lost per year
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Fees you could collect at your policy
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Estimate from your inputs. Prevented no-shows and refilled slots come on top.
Copy it, change the bracketed numbers, and post it. Then let Guacamole make sure it actually gets paid.
Cancellation and No-Show Policy Your appointment is reserved just for you. Please give at least 24 hours' notice to cancel or reschedule. • 24+ hours' notice: no charge. • Less than 24 hours' notice: $[40]. • No-show: $[40] (or the full price of the service). A card on file secures your booking and is only charged under this policy. In an emergency, contact us and we'll waive the fee.
Only charge fees clients agreed to in advance. Guacamole records that agreement.
Send text reminders only to people who opted in, with an easy way to opt out.3
Healthcare, therapy and medical-grade services can have extra rules. See the industry pages.
Example figures at an average price of $100. Prevented and refilled appointments are revenue you keep that would otherwise be lost.
Free to use. 1.9% per payment, only when money moves. Refund a payment and our fee comes back. No contract. See pricing
In short
To reduce no-shows: send reminders, make rescheduling easy, keep a clear cancellation policy that clients accept at booking, and secure appointments with a card. Guacamole automates all four, collects the fee when a no-show still happens, and refills cancelled slots. Free to use, 1.9% per payment.
Combine reminders, easy rescheduling, a clear policy accepted at booking, and a card on file. Each one closes a different gap.
Yes. A Cochrane review summary found attendance rose from 67.8% to 78.6% with SMS reminders.
Deposits work but add friction at booking. A card on file, charged only for no-shows, protects you without charging upfront.
Any business that sells time: dental, medical, therapy, salons, med spas, trainers, vets and more.
Free to use. 1.9% per payment, only when money moves. Refund a payment and our fee comes back. No contract.
Early access is opening for appointment businesses.
Free to use · 1.9% per payment