Prevent
Reminders with prep instructions. Rescheduling takes one tap.
Guacamole reminds pet owners, collects your no-show fee, and fills the slot with a pet that needs it.
Early access · Free to use · 1.9% per payment
Charging a family for a missed visit feels harsh, especially when their pet is sick. So the fee is skipped, and the clinic absorbs it.
Guacamole does the asking. You stay the one they like.
Reminders with prep instructions. Rescheduling takes one tap.
Appointments are secured with a card. Nothing is charged upfront.
Missed without notice? Your fee is collected and paid to the clinic.
Cancelled slots are offered to owners waiting for an earlier visit.
Set to typical numbers for veterinary clinics. Change them to yours.
Lost per year
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Fees you could collect at your policy
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Estimate from your inputs. Prevented no-shows and refilled slots come on top.
Copy it, change the bracketed numbers, and post it. Then let Guacamole make sure it actually gets paid.
Missed Appointment Policy We reserve time, staff and equipment for your pet's visit. If you need to cancel or reschedule, please give us at least 24 hours' notice. • Cancel 24+ hours ahead: no charge. • Late cancellation or no-show: $[35] for exams and $[100] for surgeries and procedures. • Arriving more than 15 minutes late may require rescheduling. We'll give you one courtesy reminder before a first fee applies. A card on file secures your appointment and is only charged under this policy.
Many clinics give one courtesy warning before the first fee. Guacamole can do the same.3
Set a higher fee or a deposit for surgeries and procedures.2
The policy is shown and accepted when the appointment is booked.
Example figures at an average price of $120. Prevented and refilled appointments are revenue you keep that would otherwise be lost.
Free to use. 1.9% per payment, only when money moves. Refund a payment and our fee comes back. No contract. See pricing
In short
Guacamole is revenue recovery for veterinary clinics. Pet owners accept your policy and secure appointments with a card. Reminders reduce missed visits, the no-show fee is collected only when it applies, and freed slots are offered to owners wanting an earlier visit. Free to use, 1.9% per payment.
Many do, typically $35 to $100, with higher fees for missed surgeries.
Reminders prevent most misses, the policy is clear at booking, and you can waive any fee in one tap.
Yes. Set a higher fee or a longer notice window for procedures.
No. The card only secures the appointment.
Free to use. 1.9% per payment, only when money moves. Refund a payment and our fee comes back. No contract.
Early access is opening for veterinary clinics.
Free to use · 1.9% per payment